Privacy Policy for Vanguard Medical Group

At Vanguard Medical Group, we protect your privacy and safeguard your personal and medical information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Full name, date of birth, and address
  • Phone number and email address
  • Insurance information and policy details

Medical Information:

  • Health history, diagnoses, and treatment records
  • Appointment details and physician notes

Website Information:

  • IP address, browser type, and pages visited
  • Cookies and usage data we collect automatically

2. How We Use Your Information

We use your information to:

  • Schedule and manage your medical appointments
  • Process insurance claims and billing
  • Send appointment reminders and follow-ups
  • Improve our website and services
  • Meet legal and regulatory requirements

We will never sell your personal information to third parties.


3. HIPAA Compliance

Vanguard Medical Group fully complies with the Health Insurance Portability and Accountability Act (HIPAA). We handle your Protected Health Information (PHI) with the highest standards:

  • We store your data securely in encrypted systems
  • Only authorized medical staff can access your records
  • We never share your data without written consent except as required by law

As our patient, you can:

  • Access your medical records at any time
  • Request corrections to inaccurate records
  • Ask us to restrict how we use your information
  • Receive a copy of our HIPAA Notice of Privacy Practices

4. How We Share Your Information

We share your information only in these situations:

  • With your consent — when you authorize sharing with another provider
  • For treatment — with referring physicians or specialists in your care
  • For billing — with your insurance company to process claims
  • By law — to meet legal obligations, court orders, or public health reporting

5. Cookies & Website Tracking

Our website uses cookies to improve your browsing experience. Cookies help us:

  • Remember your preferences
  • Analyze website traffic via Google Analytics
  • Improve website performance

Disabling cookies in your browser settings remains an option at any time. Doing so will not affect your ability to use our medical services.


6. Third-Party Services

We work with trusted third-party services including:

  • Google Analytics — website traffic analysis
  • Patient Portal (ECW) — secure patient records access
  • RxPay — online payment processing

Each third party maintains their own privacy policy. Reviewing those policies directly is something we encourage.


7. Data Security

We protect your information using industry-standard security measures:

  • SSL encryption on our website
  • Secure electronic health record (EHR) systems
  • Strict staff access controls on patient data
  • Regular security audits and updates

8. Children’s Privacy

Our services do not target children under 13 without parental consent. We do not knowingly collect information from minors without a parent or guardian’s authorization.


9. Your Rights

Patients can exercise the following rights at any time:

  • Request full access to your personal data
  • Ask us to correct any inaccurate information
  • Request deletion of your data where applicable
  • Opt out of marketing communications by contacting us directly

To exercise any of these rights, email us at info@vanguardmsg.com


10. Changes to This Policy

We update this Privacy Policy from time to time. After posting changes on this page, your continued use of our website means you accept the revised terms.


11. Contact Us

Vanguard Medical Group 1601 N Palm Ave STE 101, Pembroke Pines, FL 33026 📞 (954) 436-6660 📧 info@vanguardmsg.com 🌐 vanguardmsg.com

Alicia
Customer Service

Alicia

Customer Service

How can I help you?